TERMS & CONDITIONS

Effective Date: April 30, 2026

By using our services, you agree to the following terms:

Services

We provide travel planning, booking assistance, and consultation services.

Accuracy

You are responsible for providing accurate traveler information, including names, dates, and documentation.

Payments

All payments are subject to the terms and conditions of the travel supplier (cruise line, hotel, airline, etc.).

Cancellations & Changes

Cancellation and change policies vary by supplier. Fees and penalties may apply based on supplier rules.

Travel Documentation

You are responsible for ensuring you have proper identification, passports, visas, and travel documents required for your trip.

Liability

Voya Beyond Travel acts as an independent travel advisor. We are not responsible for the actions, errors, or omissions of third-party suppliers.

SMS Communications & Terms

By providing your phone number, you agree to receive SMS messages from Voya Beyond Travel related to your inquiry, including customer care, appointment coordination, and travel updates. Messaging may also include limited promotional offers.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Consent is not a condition of purchase. We do not sell, rent, or share your personal information or SMS consent with third parties for marketing purposes. Carriers are not liable for delayed or undelivered messages. You must be 18 years or older to use this service.

Contact

Email: [email protected]

Phone: (510) 560-5483

For more details on how we collect and use your information, please review our Privacy Policy: https://voyabeyond.com/privacy-policy